Terms of Service

Prior to using our site, please thoroughly read the following terms of service and disclaimers.

By accessing our site and using our service, it is implied you have read and agree to these terms of service.

Our terms of service and disclaimers may be revised at any time, so please visit this page frequently.

Payment terms

Payment for service is made in advance by credit card, money order, certified cheque, PayPal or Interac email money transfer. Sorry, personal cheques are not accepted. Money orders and certified cheques are payable to Untie The Knot Divorce Service.

Payments by credit card will appear on statements as Untie The Knot Divorce Service.

Cancellations

All requests for Divorce Certificates and Divorce Orders (Divorce Judgments) are processed upon receipt. As such, we cannot cancel a request once received.

Delivery of documents

Your documents will be delivered to you either by regular mail or Canada Post’s Xpresspost.

If you choose to have your documents delivered to you by regular mail, they will be sent via Canada Post. Regular postage rates are included in our fees. If you request to have your documents delivered by Xpresspost, additional charges will apply.

Privacy Policy

Your privacy is important to us. It is our promise to you that we will treat your personal information with the highest levels of confidentiality and discretion.

The information you provide to us will only be used for the purpose of completing the application for your divorce certificate. All correspondence and personal information provided by you is kept confidential and secure. Only authorized employees or agents will be allowed to access your personal information.

Your personal information will not be disclosed to any third party without your express written consent or court order.

We will not sell, rent or license your name or personal information to any third party individual or company.

If you are simply browsing our website for information regarding our service, please be assured that we do not gather any of your personal information.

Please feel free to download our Privacy Policy.